Note that once the 9.5.7a patch has been installed, if there is any need to perform a re-installation, it is important that you pay attention to the following five steps when running the installer (this also pertains if an installation attempt was disrupted): If the tool does not report a successful patch, be sure to follow the steps below and immediately perform an additional patch installation. The report should indicate that the patch was successfully applied.Īlso, if you have already installed the patch, and subsequently performed a re-installation, please run the validation tool located here. This tool will validate whether the latest patch was properly applied and report the results. Once you have installed the patch, please download and run the validation tool located here. Important Information Regarding Patch Installation for On Premise customers
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